jeat7 Privacy Policy —
Your Data, Protected

This Privacy Policy ("Policy") describes how jeat7 ("jeat7", "we", "us", or "our") collects, uses, stores, shares, and protects personal information provided by or collected about users ("you", "your", or "the Player") of the jeat7 platform accessible at jeat7.io, including all associated services, mobile-optimised interfaces, promotional pages, and support channels.

jeat7 is committed to handling your personal information responsibly, transparently, and in accordance with applicable data protection standards. By registering an account on jeat7, making a deposit, placing a bet, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read alongside the jeat7 Terms & Conditions, which form the complete legal agreement governing your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail with respect to matters of contract, while this Policy shall prevail with respect to data protection matters.

jeat7 collects personal data in two primary ways: data you provide directly, and data collected automatically as you use the Platform. The following table summarises the categories of personal data we collect and the context in which each category is collected.

jeat7 uses the personal data we collect for the following specific purposes:

• Account management: To register, maintain, and administer your jeat7 player account, including processing your login credentials securely.
• Identity and age verification: To verify that you are at least 21 years of age and to confirm your identity in compliance with our Know Your Customer (KYC) obligations.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank.
• Service delivery: To provide access to cricket betting markets, live casino games, slot games, and all other features of the jeat7 platform.
• Fraud prevention and AML compliance: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on the Platform.
• Responsible gaming: To monitor betting patterns and, where necessary, proactively contact players who may be showing signs of problem gambling behaviour. To process and enforce self-exclusion, deposit limit, and cooling-off requests.
• Customer support: To respond to your queries, complaints, and support requests submitted via live chat or email.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the functionality, performance, and user experience of the jeat7 platform.
• Promotions and communications: To send you relevant promotional offers, bonus notifications, and platform updates — but only where you have provided your consent for marketing communications and have not subsequently opted out.
• Legal compliance: To comply with applicable legal and regulatory obligations, including responding to lawful requests from competent authorities.

jeat7 processes your personal data on the following legal grounds, depending on the specific purpose of processing:

• Contractual necessity: Processing your identity data, contact data, and financial data is necessary to perform the contract between you and jeat7 — i.e., to provide you with betting and gaming services, process your payments, and manage your account.
• Legal obligation: Processing for KYC/identity verification, anti-money laundering checks, and fraud prevention is required by applicable legal obligations.
• Legitimate interests: Processing of technical data and usage data for platform security, fraud detection, and service improvement is based on jeat7's legitimate interest in operating a safe, fair, and well-functioning platform. This processing does not override your rights and interests as a data subject.
• Consent: Where we send you direct marketing communications or use non-essential cookies, we do so on the basis of your explicit consent. You may withdraw this consent at any time by contacting us at [email protected] or by adjusting your cookie preferences.

jeat7 does not sell your personal data. We may share your data with carefully selected third parties only in the following circumstances:

• Payment processors: We share financial transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and card network processors to facilitate deposits and withdrawals. These providers are bound by their own data protection obligations and are not permitted to use your data for any purpose other than processing your transaction.
• Identity verification providers: We may share identity document data with specialist KYC and identity verification services to confirm your identity and age. These providers process data exclusively on our behalf and under our instructions.
• Game providers: When you play games powered by third-party providers such as Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, or Spribe, limited session data (such as a player ID and stake amount) is shared with those providers to facilitate game play. These providers are subject to their own privacy policies and data security standards.
• Responsible gaming organisations: Where required to process a self-exclusion request or refer a player for support, we may share limited data with recognised responsible gaming bodies.
• Legal and regulatory authorities: jeat7 may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required by applicable law, a valid court order, or in response to a legitimate legal process. We will notify you of such disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jeat7's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to how your data is processed.

jeat7 takes the security of your financial data with the utmost seriousness. All payment processing on jeat7 is handled through certified, PCI-DSS-compliant payment gateways. jeat7 does not store raw credit or debit card numbers on its own servers at any time.

When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, your mobile banking credentials and transaction details are processed directly by those payment providers. jeat7 receives only a confirmation of transaction completion and the associated transaction reference number for reconciliation purposes.

Despite these measures, no system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jeat7 will notify affected players promptly and take all reasonable steps to mitigate the impact of the breach. You should also take care to protect your own account by using a strong, unique password and by not sharing your login credentials with any third party.

jeat7 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and improve your experience. Cookies are small text files stored on your device when you visit jeat7.io.

We use the following categories of cookies:

• Essential cookies: These cookies are strictly necessary for the Platform to function. They maintain your login session, ensure secure authentication, and enable core features such as accessing your account dashboard, placing bets, and viewing your transaction history. These cookies cannot be disabled without affecting Platform functionality.
• Analytics cookies: These cookies collect anonymised data about how players use the Platform — such as which pages are visited most frequently, how long sessions last, and where players navigate from. This information helps jeat7 improve the Platform. Analytics cookies are only placed with your consent.
• Functional cookies: These cookies remember your preferences, such as language settings and display preferences, to personalise your experience on return visits.
• Security cookies: These cookies are used for fraud prevention purposes, including detecting unusual login behaviour, bot activity, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling non-essential cookies will not affect your ability to place bets or access your account, but may impact some personalisation features. For more detail on the specific cookies used by jeat7 and how to manage them, please contact our support team.

jeat7 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

• Active account data: All personal data associated with an active jeat7 account is retained for the duration of the account's active life plus a minimum of 5 years following permanent account closure, to comply with anti-money laundering record-keeping requirements.
• Transaction and financial records: Records of deposits, withdrawals, and betting transactions are retained for a minimum of 7 years from the date of the transaction for financial audit and compliance purposes.
• KYC and identity documents: Identity verification documents are retained for a minimum of 5 years following account closure or the date of the most recent transaction, whichever is later.
• Customer support communications: Support chat transcripts and email correspondence are retained for 3 years from the date of the interaction, to support the resolution of any subsequent disputes or complaints.
• Analytics data: Anonymised usage and analytics data may be retained indefinitely for statistical and platform improvement purposes, as it cannot be used to identify individual players.
• Self-exclusion records: Records of self-exclusion requests and the associated account restrictions are retained for a minimum of 10 years to prevent excluded players from circumventing their exclusion through re-registration.

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised in accordance with jeat7's data deletion procedures.

As a jeat7 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact jeat7 support via live chat or by sending a written request to [email protected]. jeat7 will respond to all data rights requests within 30 days of receipt.

• Right of access: You have the right to request a copy of the personal data jeat7 holds about you. We will provide this in a clear, readable format free of charge.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure ("right to be forgotten"): You have the right to request that jeat7 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations that may require us to retain certain records.
• Right to restriction of processing: You have the right to request that jeat7 restrict the processing of your personal data in certain circumstances, such as where you contest its accuracy or object to its use.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to jeat7 in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where jeat7 is relying on legitimate interests as the legal basis for processing. You may also withdraw consent for marketing communications at any time.
• Rights related to automated decision-making: Where jeat7 makes decisions about your account using solely automated processes (such as automated fraud detection), you have the right to request human review of those decisions.

jeat7 operates a strict 21+ age policy. The Platform is not intended for, and does not knowingly collect personal data from, any individual under the age of 21. All prospective players must confirm their age during registration, and accounts are subject to mandatory age verification.

If jeat7 becomes aware — through any means, including player reports, payment processing flags, or internal review — that personal data has been collected from an individual under 21 years of age, jeat7 will immediately suspend the account, delete the associated personal data, void any bets placed, and return any net deposit balance to the payment method used for deposits.

If you are a parent or guardian and you believe your child may have registered an account on jeat7, please contact our support team immediately at [email protected]. We will investigate the matter promptly and take all appropriate action.

jeat7 reserves the right to update or revise this Privacy Policy at any time. When material changes are made — such as changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — jeat7 will notify registered players via email or via an in-platform notification at least 7 days before the changes take effect, where reasonably practicable.

The "Last Updated" date displayed at the top of this page and in the hero section of this document will always reflect the date of the most recent revision. We encourage all players to review this page periodically to stay informed about how jeat7 is protecting your information.

Your continued use of the jeat7 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you should stop using the Platform and contact our support team to close your account and arrange for the deletion of your personal data, subject to applicable legal retention requirements.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way jeat7 handles your personal data, please contact our support team using any of the following methods:

• Live Chat: Available 24 hours a day, 7 days a week, directly through the jeat7 platform. Our team typically responds within minutes during normal operating hours (Bangladesh Standard Time, UTC+6).
• Email: Send your enquiry to [email protected]. We aim to respond to all data protection enquiries within 24 hours and will provide a full substantive response to all data rights requests within 30 days.

When contacting us about a data protection matter, please include your registered username and a brief description of your request so that we can locate your account and respond efficiently. Do not include your full password or payment credentials in any correspondence.

jeat7 is committed to resolving all privacy-related concerns to your satisfaction. If, after contacting us, you remain dissatisfied with how your concern has been handled, you retain the right to escalate the matter through any applicable legal channels available to you.